At East West Consulting K.K., we believe that it is one of our social responsibilities to safeguard the personal information of our candidates in order to continue operating a reliable business as an executive search firm in the future. For this purpose, we have established the following guidelines for protecting personal information. All of us at East West Consulting will comply with these policies, make our best efforts to prevent the loss, falsification, tampering or leakage of personal information, take immediate and appropriate actions in cases that such accidents do occur, and strive for proper handling, management and maintenance of personal information.
1. On Obtaining Personal information
East West Consulting K.K. ('EWC') will obtain personal information by legally acceptable and fair methods through our registration Web site, personal interviews, etc. The personal information that EWC will obtain includes, but is not limited to, such contact information (names, contact info, etc.) as required to enable us to identify particular individuals for our employment or for introduction of our candidates to clients and such career information (desired job and industry types, skills and certifications, educational background, work history, etc.) as required to implement our executive search services.
The following is the methods of obtaining, and purpose of using, personal information that is acquired by methods other than directly from the person in documents.
2. On Using Personal information
EWC will use personal information for the provision of our executive search services and for the proper management of our employees. EWC shall not use personal information for any other purposes, and make efforts for that end.
3. On Providing Personal information
EWC will not provide any third party with personal information without prior approval obtained from the candidate to whom the personal information belongs to, unless otherwise stated in the laws and regulations of Japan or unless we have already obtained the consent of the candidate.
4. On Properly Managing the Safety of Personal information
EWC will always safeguard and keep the personal information thus obtained accurate by constant updating. We take reasonable information security measures against illegal access and invasion of computer viruses, in order to protect the information against loss, destruction, falsification, leakage, etc. Should such incidents occur, EWC shall take appropriate actions in a most timely manner, according to our policies and countermeasures for emergencies regarding personal information.
5. On Disclosing and Making Corrections etc. to Personal information
EWC understands that candidates have the right to request disclosure, correction, change, deletion, etc. of the registered data which belongs to themselves, and, when those requests be made, EWC shall respond within a reasonable time frame to such requests which are legitimate. Please contact us at the address below if you would like the disclosure, correction, etc. of your personal information. In such cases, we reserve the right to verify your identify. However, in the following cases, EWC might not take the above action: cases in which disclosure might harm the life, body, property and other rights and interests of the person or the third party; cases in which disclosure might noticeably impede the proper execution of the operations of the business entity concerned; cases in which disclosure violates laws. Where disclosure is regulated by laws and other regulations, we shall take appropriate actions according to the applicable laws.
6. On Our Organizational Structure to Safeguard Personal information
EWC has established an internal organizational structure to ensure proper management of personal information, by such measures as nominating a Personal Information Protection Officer and other personnel involved in management of personal information, and so on. EWC will train our employees on how to manage and handle personal information in a proper way for their daily business activities, in order to prevent, in advance, unauthorized disclosure of personal information and other illegal actions, as well as to enhance the proper handling structure of personal information with the company.
7. On Complying with Laws, Guidelines and Other Codes Stipulated by the Japanese Government
EWC shall comply with all laws, guidelines and regulations concerning the protection of personal information, specifically stipulated by the Japanese government, as related to our businesses.
8. On Formulating, Implementing and Complying with the Personal Information Protection Management System
EWC shall formulate a personal information protection management system for the protection of personal information, which is based on "Personal information protection management systems - requirements" (JIS15001:2006), as well as various other laws and regulations regarding the handling of personal information. EWC shall thoroughly implement and maintain this system for the entire company. Additionally, EWC shall consider, analyze and discuss opinions and requests from within and outside of the company to update and improve the system on a regular and continuous basis.
Please contact us below if you have any complaints regarding our handling of personal information, or would like to consult, express opinions or ask questions regarding personal information.
Personal Information Customer Service Representative
East West Consulting K.K.
The New Otani Garden Court 23F
Kioi-cho 4-1, Chiyoda-ku, Tokyo, 102-0094
TEL: 03-3222-5531 (main)
Information on Our Personal Information Protection Officer
Manager, Administration Division
East West Consulting K.K.
TEL: 03-3222-5531 (main)
Accredited Personal Information Protection Organization
Name: Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
Contact: Personal Information Protection Consultation Service Office
Address: Roppongi First Building, 1-9-9, Roppongi, Minato-ku, Tokyo 106-0032, Japan
TEL: 0120-700-779 / 03-5860-7565
President, East West Consulting K.K.
Information to be provided to third parties:
Of all personal information obtained, as for personal information for identification, EWC will use it for identifying and contacting relevant individuals when providing executive search services to our clients and when hiring employees. As for other types of personal information, EWC will use it for matching the needs of client companies who are in need to executives and professionals, on one hand, and skills and qualifications of the candidates, for the purpose of introducing the latter to the former.
Methods of providing personal information:
When providing the above personal information to third parties, EWC shall mainly use e-mails to send the information to them. In doing so, EWC shall employ appropriate measures regarding sending and receiving of personal information, in order to ensure security of the information handled. Types of recipients to whom we provide personal information: EWC shall provide personal information to client companies who look for and wish to hire executives and professional personnel.
Types of recipients to whom we provide personal information:
EWC shall provide personal information to client companies who look for and wish to hire executives and professional personnel.
Agreements on properly handling personal information:
On the agreement contracts that EWC signs with the client companies to which we provide personal information, it is set forth that neither party is allowed to disclose any confidential information (including personal information) obtained from the other party and that the above prohibition will remain in effect even after the above agreement expires.
About information safety on EWC's Website:
EWC uses Secure Socket Layer (SSL) technology to encrypt information data sent from its registration page. In addition, on the EWC website, a firewall is always in effect in order to prevent deeds such as illegal access from outside parties and interception of information from occurring.
About access log:
EWC shall obtain access log information of the visitors to the EWC website. The information obtained, such as IP address and access time/date, shall be used for the sole purpose of understanding how EWC's Website is used and analyzing the information for planning and improving our services. For no other purposes shall the information obtained be used.
About links to non-EWC Websites:
The EWC website provides links to various business entities and organizations, information sites, etc. However, EWC shall assume no liability regarding how personal information is handled on those Web sites.
Enacted: March 31, 2005
Last Revised: July 8, 2016
Prior to our meeting with our candidates visiting our offices, we ask them to sign a simple document that summarizes how we handle (obtaining, utilizing, deleting, etc.) personal information.
We have posted the agreement form, in both Japanese and English, so please take a look beforehand.
Only those divisions listed below are of our company, East West Consulting K.K. (EWC), and thus have the right to use our name. EWC shall, for the purpose of our recruitment business, share the private information of candidates which is in our possession (e.g., addresses, names, date of birth, phone numbers, e-mail addresses, work information, work contact information, education and other information), with the following division.